Privacy and cookies
The Coal Authority (“we”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is the Coal Authority of 200 Lichfield Lane, Mansfield, Nottinghamshire NG18 4RG.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our site www2.groundstability.com or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product or service or place an order on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number and personal description.
- Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages and page interaction information.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- Information you give to us. We will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
- to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way for marketing purposes, please notify us when we collect your data;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer.
- Information we collect about you. We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- as part of our efforts to keep our site safe and secure;
- to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
DISCLOSURE OF YOUR INFORMATION
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
- Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
The only personally identifiable information obtained about webinar attendees is voluntarily supplied by the webinar attendee. In order to attend a webinar, the user must provide this information. Users attending a webinar may be required to provide the Coal Authority with their name, address, telephone number, email address, domain name or URL or other personally identifiable information that the Coal Authority may use for its own business purposes.
The Coal Authority may collect and utilise some non-personally identifiable generic information about webinar users as a way to measure the traffic and effectiveness of the webinars.
The Coal Authority does not sell, rent, or lease its customer information to any unrelated third parties.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them here.
Cookies for improving service
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.
For further details on the cookies set by Google Analytics, please refer to the Google Code website.
3. Log files
Log files allow us to record visitors’ use of the site. We may use log file information to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
- Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) Information that you provide us when registering with our website and applying for jobs (including: your name, address, email address, telephone number, nationality, ethnic origin, gender, details of any disabilities, details of academic qualifications, details of employment history, details of memberships that are relevant to the position you are applying for, details of nominated referees (including: name, address and email address) and any documents you upload to our website, such as your CV).
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
- Using personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) Enable your use of the services available on our website (e.g. enable you to apply for any of the jobs advertised on our website);
(b) Remember your search preferences (e.g. remember jobs you have previously searched for);
(c) Send you an email notification if a vacancy is published that matches your job alert criteria;
(d) Assist us in monitoring the effectiveness of our equal opportunities policy;
(e) Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).
- Disclosing personal information
4.1 We may disclose your personal information to third parties at appropriate times, e.g. for the purposes of background checks.
4.2 We may disclose your personal information to the extent that we are required to do so by law.
- Retaining personal information
5.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
5.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 If you are successful in the applications process and accept a position with the Coal Authority, the data you entered at the application stage (including attached documents such as CV’s and certificates) may be transferred to your employee record.