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Alexander Street update: 6 March 2025
Following our last update on 24 December, we wanted to provide an update on our work in your area.
We are grateful for your patience while we carried out our ground investigations. Our engineers are using the results to produce a plan for treatment works to stabilise the ground. We hope to do this work in the spring and will provide a further update when they have been arranged, including information on how long they will take.
Our independent engineers are carrying out fortnightly visits to monitor the affected properties to ensure public safety and provide reassurance. In addition, we are regularly monitoring the ground conditions which have showed no changes.
We will continue to keep you updated on progress through our newsletters and this dedicated incident page.
Key contacts
Please contact us if there is anything you wish to discuss. The reference number for this project is P-051680.
Customer Services Team
If you have any questions about our work please call our customer services team on 0345 762 6848 or 01623 637 000 Monday to Friday 9am to 5pm or email us at customerservice@coal.gov.uk.
To report an emergency, please contact: 0800 288 4242 (24 hours a day, 7 days a week) For more information about the Coal Authority, please visit www.gov.uk/coalauthority.