Accessibility

The Coal Authority is continuously striving to increase the accessibility and usability of the site; if you have any questions or suggestions regarding the accessibility of this site, or if you have difficulty using any part of it, please contact us. Your feedback is really important in helping us make the site more usable for everyone.

Compatibility

Our website complies with best practise according to the government website guidelines published by the Central Office of Information and has been designed to be compatible with the recent version of the following screen readers:

  • JAWS
  • NVSA
  • VoiceOver

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Accessibility software

A lot of technology has accessibility functions already built in. There is however a number of accessibility software available which can help a disabled user to get the most out of this site. A lot of software can be installed on your device and configured to meet your individual needs. They can normally be trialled for a period of time before purchasing a license.

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Making the text bigger

You can make the text bigger by adjusting your browser settings. Depending on which software you’re using, this can be done in the following ways.

  • Using Internet Explorer, go to the gear icon and select zoom, choose the size you prefer.
  • Using Edge, go to the menu and select zoom, choose the size you prefer.
  • Using Firefox, go to the View menu, select Zoom and then either Increase Ctrl + +, Decrease Ctrl + – or Normal Ctrl + 0.
  • Using Opera, View > Zoom > and select the size you want
  • Using Google Chrome,  go to the menu and select zoom, choose the size you prefer.
  • Using Safari you can zoom in and out on text and images by holding down the Command ⌘ key and pressing the + or – key. Alternatively you can increase or decrease text size by selecting Zoom in or Zoom out in the View menu.

AbilityNet also has many useful articles about making your device easier to use.

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What are PDFs and how can I read them?

PDF stands for Portable Document File. You need a plug-in called Adobe Reader to view these files which you can download for free from Adobe’s website. Users who have concerns about accessibility should visit Adobe’s accessibility website.

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How can I view a Word file if I don’t have Microsoft Word?

Microsoft recommends using Office Online, or the Word mobile app to view and print documents. Open source software to view Word files can be downloaded from https://www.openoffice.org/

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Alternative formats

If you would like a document in an alternative format including large print, braille or in an alternative language, please contact our Communications team by post, telephone or email.

Communications Team
The Coal Authority
200 Lichfield Lane
Mansfield
Nottinghamshire
NG18 4RG
Email:communications@coal.gov.uk
Telephone: 0345 762 6848

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Help ordering reports

If you are experiencing difficulty placing an order for a report, please contact one of our Customer Service Advisors on 0345 762 6848, or email groundstability@coal.gov.uk for further assistance.

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