We are committed to being an employer of choice and to building a workforce that reflects the diversity of the communities we serve across Great Britain. We’re proud that our focus on inclusivity and creating a supportive workplace is helping to attract a broader range of talent, while also creating an environment where more colleagues feel safe and empowered to share aspects of their identity.
Currently, 85% of our colleagues live in the mining communities we serve, deepening our local connection and strengthening community representation.
We’ve seen meaningful shifts in the diversity of our workforce since 2021:
Diversity metrics: 2021 vs 2025
These changes reflect both the impact of our inclusive practices and an increase in colleagues feeling confident to share their data. The quality of our insights has significantly improved, with 100% of colleagues now having completed their diversity data.
Through our 2024 People Survey, we also gained valuable insights into how colleagues feel about their experience at work – these continue to shape how we build a culture of inclusion, trust and belonging.
Our employee engagement score has risen from 67% in 2021 to 75% in 2024. Additionally, 91% of our colleagues feel our organisation encourages respect for each other’s differences, and 87% believe we promote a culture of mutual respect.
How will we know we are succeeding?
| We will: |
|---|
| Continue to make demonstrable progress in recruiting and retaining a diverse workforce reflective of the communities we serve across Great Britain, improving social mobility and providing opportunities for individuals who live in mining communities |
| Provide opportunities for our colleagues to grow and develop their skills and expertise including support for professional development, formal accreditation and apprenticeships |
| Demonstrate our ongoing commitment to the health, safety and wellbeing of the public, our colleagues and our partners and supply chain through external benchmarking |
| Strive to maintain an employee survey engagement score above 70% |