Extending the validity period of our Coal Authority mining reports from 90 to 180 days
As we continue to navigate our way through these uncertain times together, we would like to reassure all of our customers that we are absolutely here to offer any ongoing assistance that we can. We are pleased to be able to share some news with you today about recent developments that we have made in adapting our services to further support you and your clients.
Since the start of the lockdown measures, we have seen home buyers experience challenges in being able to progress with their planned house purchases, with most unable to move at all. That’s why here at the Coal Authority we have looked at new ways that we can be flexible in order to support property transactions moving forward.
All of our Coal Authority mining reports use our mining information and in-house expertise to help people to make informed decisions when purchasing a property. Identifying the potential presence of mine entries is a key consideration for conveyancing on the coalfield, for both customers and mortgage providers alike. Usually, we inform our customers of any changes that happen within 90 days of them buying a residential Coal Authority mining report.
However, because there have been significant delays to home buyers being able to move, we have decided to extend this notification from 90 days to 180 days, for any reports issued between 1 March and 31 August 2020. We hope that by making this change, it will provide that much needed peace of mind and give additional reassurance to you and your clients. For those customers who this applies to, we will send a notification of this change to confirm that you are entitled to a new report free of charge.
If you would like any advice or if you would like to speak to us about any of our products or services, please contact us on 0345 762 6848.