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Moor End Lane update: 18 October 2024
Information for residents
Ground collapse at Moorend Houses, Silkstone Common
Thank you for your continued patience and understanding.
Progress this week
- Site safety documentation has now been fully approved and is in place.
- We have received the temporary works designs from our contractor.
- There has been some activity on site this week with our contractor carrying out further preparatory works.
- We completed the weekly survey of the monitoring studs and shared these results with your appointed engineer.
Next week
- We will continue preparatory works at the start of the week. We expect that preliminary ground works will start towards the end of the week, or at the start of the following week. Working hours are generally between 8am and 4pm, although occasionally these may extend to 6pm. There is likely to be some noise and disruption, but we will keep these to a minimum, particularly before 9am and after 5pm. If you do have any concerns at any time, please let us know.
- Our Project Manager will be onsite at various points throughout the week.
- The stud monitoring will take place as usual on Wednesday. The surveyor will continue to access the studs via the rear of the properties.
- We will continue to speak to residents individually about their circumstances and concerns, as well as via the represented contact.
Next update:
We will provide a further update on Friday 25 October.
Contact us
If you have any questions about our work or you wish to book the help and support we can offer, please call our dedicated Skewen Residents’ Support helpline or email us.
Telephone: 0800 2884 268 Monday to Friday, 9am to 5pm.
Email: customerservice@coal.gov.uk.
Key contacts
Please contact us if there is anything you wish to discuss. The reference number for this project is P-046483.
Customer Services Team
If you have any questions about our work please call our customer services team on 0345 762 6848 or 01623 637 000 Monday to Friday 9am to 5pm or email us at customerservice@coal.gov.uk.
To report an emergency, please contact: 0800 288 4242 (24 hours a day, 7 days a week) For more information about the Coal Authority, please visit www.gov.uk/coalauthority
.