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Moor End Lane update: 13 December 2024
Information for residents
Ground collapse at Moorend Houses, Silkstone Common
Thank you for your continued patience.
Progress this week
- The concrete cap was given time to cure. We carried out strength testing which confirmed we were able to continue with our reinstatement works.
- We started reinstating the ground around the cap by backfilling and compacting stone.
- Due to illness, the weekly stud monitoring did not take place. The installed tilt sensors will alert us if there is any movement.
- As agreed with residents, there was no onsite meeting this week.
Next week
- We will continue the ground reinstatement.
- On Monday and Tuesday, we will build the manhole chamber and reinstate the disjointed pipework for the drains for numbers 6 and 7. We will contact these residents directly about this.
- On Thursday and Friday, we will be carrying out assurance works. These works will cause some noise but we will try to keep this to a minimum.
- The stud monitoring will take place as usual on Wednesday. The surveyor will continue to access the studs via the rear of the properties.
- We will continue to speak to residents individually about their circumstances and concerns, as well as via the represented contact.
Arrangements for Christmas
Our onsite team will finish work on 20 December and will restart on 2 January 2025. If you have any concerns throughout the Christmas period, please do call our 24/7 hazard line on 0800 2884242. Duty staff are also working and if you need to contact us within office hours please do so via our customer service team on 0345 762 6848. Our opening hours over Christmas are as follows:
Tuesday 24th December: 8:45am – 1pm
Wednesday 25th December: Office closed
Thursday 26th December: Office closed
Friday 27th December 8.45am – 5pm
Monday 30th December: 8.45am – 5pm
Tuesday 31st December: 8.45am – 1pm
Wednesday 1st January: Office closed
Thursday 2nd January: back to normal hours 8:45am – 5pm
Next update:
We will provide a further update on Friday 20 December.
Key contacts
Please contact us if there is anything you wish to discuss. The reference number for this project is P-046483.
Customer Services Team
If you have any questions about our work please call our customer services team on 0345 762 6848 or 01623 637 000 Monday to Friday 9am to 5pm or email us at customerservice@coal.gov.uk.
To report an emergency, please contact: 0800 288 4242 (24 hours a day, 7 days a week) For more information about the Coal Authority, please visit www.gov.uk/coalauthority.