Pricing changes paused until 31 March 2021

We understand and recognise that there is still a lot changing for our customers and that you’re adapting to different ways of working during these unprecedented times. We’re committed to listening to our customers and providing as much support as we can during these fast-moving and challenging times.

We want to do all that we can to help, that’s why we have decided to pause our previously planned price changes from 1 April, 2020 on all Coal Authority products and services until 31 March, 2021.

To ensure we are providing our customers with the best possible service, we’re constantly keeping a close eye on the latest guidelines regarding COVID-19.

View our customer information for the latest Coal Authority COVID-19 information and updates.

If you would like to speak to us for general advice or about any of our products or services, you can contact a member of our team on 0345 762 6848.