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Thornwood Avenue update: March 2023
Information for residents
Ground collapse – Thornwood Avenue, Ayr
This fact sheet provides information about the recent ground collapse on Thornwood Avenue and the work that the Coal Authority will be required to carry out.
We understand that the ground collapse on Thornwood Avenue will be causing concern and disruption for a number of you and we thank you for your patience and understanding during the current situation. The Coal Authority were called on to site on Sunday 26th March due to a collapse within the road and grass area on Thornwood Avenue. Fencing has been established around the affected area to ensure that members of the public are safe.
Ground Investigations
It is important that we understand what has caused the collapse. The Coal Authority are aware of a recorded mine shaft in this area and the possibility of shallow coal mine seams. We will need to carry out further ground investigations to confirm if historical coal mining is the cause of this ground collapse, we will inform you when these investigations will take place.
How will the works affect me?
As the affected area is on an access road to properties along Thornwood Avenue, there will be some disruption to you while we carry out our works. We will inform all residents with key dates of our work as the project moves forward.
We apologise for any inconvenience caused and are grateful for your support and patience.
Key contacts
Please contact us if there is anything you wish to discuss. The reference number for this project is P-045290.
Customer Services Team
If you have any questions about our work please call our customer services team on 0345 762 6848 or 01623 637 000 Monday to Friday 9am to 5pm or email us at customerservice@coal.gov.uk.
To report an emergency, please contact: 0800 288 4242 (24 hours a day, 7 days a week) For more information about the Coal Authority, please visit www.gov.uk/coalauthority.