What should I do if I haven’t received my report?
If you have not received your report within 72 hours, it could be that the information you supplied was not complete, so please check to see if we have sent you an email. If you haven’t received an email, please contact us on 0345 762 6848.
If you are a registered customer, you can check your order history and view the status of ordered reports. If you have not received your report within 72 hours, you can download/re-email the reports yourself by logging on to our website.